Introduction and Scope

orivantaquelo ("we", "us", or "our") operates a comprehensive financial education platform designed to enhance budgeting skills and financial literacy across the United Kingdom. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at orivantaquelo.com.

We recognise the importance of your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all users of our platform, regardless of how you access our services—whether through our website, mobile applications, or any other digital channels we may offer.

Information We Collect

We collect various types of information to provide and improve our financial education services. The data we gather falls into several distinct categories, each serving specific purposes in delivering personalised learning experiences.

How We Use Your Information

Your personal information enables us to deliver high-quality financial education services tailored to your learning needs. We process your data for several legitimate purposes, always ensuring we have appropriate legal grounds for each use.

• Providing access to our budgeting courses and educational resources
• Customising learning experiences based on your progress and preferences
• Communicating important updates about your courses and account
• Offering technical support and responding to your inquiries
• Improving our platform through analysis of usage patterns and feedback
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements
• Sending periodic newsletters about financial education topics (with your consent)

Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on several legal grounds depending on the specific purpose of processing:

• Legitimate interests for platform improvement and security measures
• Legal compliance when required by financial services regulations
• Consent for marketing communications and optional data uses
• Vital interests in exceptional circumstances involving safety or security

Data Sharing and Third Parties

We maintain strict controls over how your information is shared. While we prefer to keep your data within our systems, certain circumstances require us to work with trusted third parties to deliver our services effectively.

We may share your information with:

• Educational technology providers who support our learning management system
• Payment processors when you purchase courses or services
• Email service providers for course notifications and communications
• Cloud hosting services that store our platform data securely
• Legal advisors or authorities when required by law or regulation
• Professional service providers bound by confidentiality agreements

We never sell your personal information to third parties or share it for purposes unrelated to your educational experience with orivantaquelo.

Data Retention Periods

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

Data Security Measures

Protecting your personal information is fundamental to our operations. We implement comprehensive security measures designed to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

Our security framework includes:

• End-to-end encryption for data transmission and storage
• Multi-factor authentication for staff accessing personal data
• Regular security audits and penetration testing
• Secure data centres with physical access controls
• Employee training on data protection and security protocols
• Incident response procedures for potential data breaches
• Regular software updates and security patch management

While we implement robust security measures, no system is completely immune to all threats. We continuously monitor and improve our security practices to maintain the highest levels of protection for your information.

International Data Transfers

Some of our technology partners and service providers operate outside the United Kingdom. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information according to UK data protection standards.

For transfers to countries without adequate data protection laws, we use:

• Standard Contractual Clauses approved by UK authorities
• Binding corporate rules for multinational service providers
• Adequacy decisions recognising equivalent protection levels
• Specific derogations only when necessary for service delivery

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and improve our services. These small data files help us remember your preferences, analyse site usage, and provide personalised content.

We use several types of cookies:

• Essential cookies required for basic platform functionality
• Performance cookies to understand how you use our site
• Functional cookies to remember your preferences and settings
• Marketing cookies to personalise content and measure campaign effectiveness

You can control cookie preferences through your browser settings, though disabling certain cookies may limit some platform features.

Children's Privacy

Our financial education services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 without verifiable parental consent. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately for assistance with removal.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes constitutes acceptance of the updated terms.